Platform and member outreach portal
What we do
Identify: recognize opportunities for cost savings
Identifying opportunities for cost savings and risk mitigation with predictive analyses enables TPAs to determine:
- Data-driven identification of cost drivers
- Client-specific predictive analysis to address prospective risk
- Prioritized savings opportunities based on spend and population risk
Act: target cost drivers, implement solutions, engage, and drive action
Developing a population-specific library of actions and solution tool to tackle prioritized areas provides TPAs
- Detailed population-specific action plans
- 360-degree view of member for health and wellness management
- Personalized member-specific engagement and outreach
Connect: drive engagement and positive member experience
TPAs can create an engaging member experience through personalized recommendations and communications. This empowers members to use their health benefits effectively and result in:
- Enhanced member experience
- Personalized recommendations to improve member engagement
- Provider guidance and benefits education
Track: visualize the impact of engagement actions
By tracking the impact of actions on spend and member health (and adjusting actions accordingly), TPAs are able to:
- Monitor progress and impact of actions
- Find opportunities to change interventions
- Set goals and develop insights and levers to adapt solutions
How we can help
Identify (zAnalytics)
- Top chronic conditions and prospective risk scores
- Gaps in care and high-risk cohorts
- Prioritized opportunities
- Provider analysis
- Track Rx utilization
- ED use trends

Track (zAnalytics)
- Set goals and track progress with a dashboard of engagement and quality metrics
- Compare different programs to view efficacy
- Receive helpful insights & levers to tweak solutions

Download our zConnect app today!

