Problem
  • Employers cannot do direct personalized health coaching due to confidentiality
  • Members don’t track on their risks and opportunities
  • Health literacy gaps in condition management and system-use
Solution
  • zConnect pushes tailored messages via SMS and email to members on condition care gap closure, Rx refills, policy incentives, and preventative care

 

Impact
  • 50% of members accessed secure personalized health coaching content
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