- We have worked with a broker for 3 years now and serviced 10 odd clients in the city/municipality space. The broker was facing the following difficulties:
- Retaining existing clients
- Winning new clients
- Justifying the cost of retaining their wellness partner for diabetes
Solution and Impact
- Using zAnalytics for all employers and zConnect in the case of few employers, coordinated processes and key insights have improved clinical compliance among members.
- Collective efforts of presenting insights report on a regular basis, managing the high-risk population with the wellness provider and communicating different campaigns have improved utilization trends in multiple aspects.