How we helped a client prove their ROI in front of their clients

Problem

• We have worked with a broker for 3 years now and serviced 10 odd clients in the city/municipality space. The broker was facing the following difficulties:
  • Retaining existing clients
  • Winning new clients
  • Justifying the cost of retaining their wellness partner for diabetes

Solution and Impact

• Using zAnalytics for all employers and zConnect in the case of few employers, coordinated processes and key insights have improved clinical compliance among members.

• Collective efforts of presenting insights report on a regular basis, managing the high-risk population with the wellness provider and communicating different campaigns have improved utilization trends in multiple aspects. 

Overall Impact